Privacy Policy

At Gordon Rigg Garden, Home & Leisure we take your privacy very seriously and we are committed to protecting the privacy of users of this website www.gordonrigg.com. This privacy policy sets out how we store, use and protect any information that you give us when you use this website.

Gordon Rigg Garden, Home & Leisure is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 25th May 2018.

Information we hold for trading purposes

If you have made a purchase on our website your name, address, telephone number and email address will be stored on our database.

When we’ll share your data

We’ll only share your data with third parties to help us provide a better service for you. For example, giving your address to a courier so they can deliver your order.

Information we hold for marketing purposes

If you are subscribed to our email newsletter we have: Your name and email address.

We will hold your data indefinitely unless you contact us to specifically request that your data is deleted. Please refer to our Your Rights section of this policy for instructions on how to request deletion of your data.

How we store and protect your data

We treat customers data with the utmost care and take appropriate steps to protect it. All of our data is held on a secure database on our server. We only use this information to trade with you and if you have chosen to opt in to our newsletter, communicate with you via that.

Your Rights

You have the right to access any personal information you have supplied to us. In accordance with Data Protection Act 1998, for your protection, we may ask for proof of your identity before allowing access to your personal information.

Accessing your data

You have the right to access the personal data we hold about you in accordance with this policy by phoning us on 01706 813374 or by email customer-relations@gordonrigg.com.

Updating your data

If you need us to update your record you can ask us to amend your details by phoning us on 01706 813374 or by emailing customer-relations@gordonrigg.com.

Opting out of marketing communications

It is our policy to only send you material that we feel would be of genuine interest to you, however, you have the right to ask us not to process your personal data for marketing purposes. If you’d prefer not to receive these updates you can opt out from marketing communications at any time by unsubscribing via our newsletter, phoning us on 01706 813374 or by emailing customer-relations@gordonrigg.com. Please include “Opt Out” in the email title and include your name and address in the email.

Data Deletion

You have the right to request your data be deleted completely. If you wish for your account to be deleted please either phone us on 01706 813374 or by email customer-relations@gordonrigg.com. Please include “Delete My Record” in the email subject and include your name and address in the email message.

Contact Us

Please contact us by phoning 01706 813374 or by emailing customer-relations@gordonrigg.com. if you have any questions or comments regarding this policy.